agents: Firmenwissen-Sektion als Ganzes neu geschrieben

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01AS7hf1w8XCi63QduxCUrVn
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mwiegand 2026-08-10 23:16:39 +02:00
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## Firmenwissen (onyx & thicket)
- For questions about internal processes, tools, or "wie machen wir X
bei Seibert", check the company knowledge first (skill `onyx`).
- **Default to onyx for any "find internal docs on topic X" research**
(products, services, systems, teams) — its semantic index regularly
surfaces Confluence pages that direct CQL/JQL text search misses
(unexpected spaces, differently worded titles). Use direct
Confluence CQL only for precise lookups where space or title is
already known.
- **Thicket direct only for people lookups** (role, team, email) —
its other sections are thin, use onyx there.
- Default mode `answer`; `search` only when you need the source text
itself — always cite source links.
- **Onyx (skill) is the default for any company-knowledge question**
processes, products, services, systems, teams, ownership, "wie
machen wir X bei Seibert". Its semantic index surfaces pages that
direct CQL/JQL search misses, and `answer` (the default mode) also
reaches org data via Thicket/Sourcebot/HubSpot. Use `search` only
when you need the source text itself. Always cite source links.
- Two shortcuts past onyx: Thicket MCP for people lookups (role, team,
email — its other sections are thin), Confluence CQL for precise
lookups with known space/title.
## Subagents